Get your AMC
Annual maintenance contracts · Dubai

Annual maintenance contracts (AMC)

Planned AC, plumbing and electrical care from one engineering-led team — with a written record after every visit.

Price your plan

AED 1,995 a yearAbout AED 166 a monthincl. VAT

  • Response within 24 hours
  • Free labour for covered repairs
  • A written record after every visit
Illustration of an OMEGA technician inspecting concealed ducted AC equipment in a villa
Plans

Choose your level of support.

Every plan includes planned maintenance, a 24-hour response and free labour for covered repairs. Plans differ by planned visits and free emergency call-outs.

Prices for Apartment · Studio · Change

Core

Essential annual care

AED 1,995per year, incl. VATAbout AED 166 a month

4free emergency call-outs a year

Planned maintenance visits
2 a year
Response to covered faults
Within 24 hours
Labour for covered repairs
Free
Systems covered
AC, electrical, plumbing
Service record
After every visit
Get your plan — Core

Perform

Unlimited covered call-outs

AED 2,995per year, incl. VATAbout AED 250 a month

Unlimitedfree emergency call-outs a year

Planned maintenance visits
4 a year
Response to covered faults
Within 24 hours
Labour for covered repairs
Free
Systems covered
AC, electrical, plumbing
Service record
After every visit
Get your plan — Perform

Indicative prices include VAT. Parts and additional work are quoted separately. Property, equipment and visit programme confirmed before activation.

What every plan includes

Everything your home runs on, looked after.

Planned AC, electrical and plumbing maintenance for the equipment registered in your plan, with a 24-hour response and a full service history.

Air conditioning & ventilation

Cooling that keeps up with Dubai summers: filters, coils, drainage and controls serviced before small faults become breakdowns.

  • Filters & accessible coils
  • Condensate & drainage
  • Fans & mounting
  • Controls & cooling
Full maintenance checklist
Filters & accessible coils
Inspect reusable filters and accessible coil surfaces; clean with the method suitable for the installed unit.
Condensate & drainage
Check the tray, accessible drain line and trap; clear minor accessible blockage and verify drainage.
Fans & mounting
Inspect accessible fan components, mounts and casing for wear, unusual noise and vibration.
Controls & cooling
Check thermostat response, airflow and visible alarms; record relevant supply and return air temperatures.
Local connections
Inspect accessible isolators, wiring condition and insulation for visible damage or heat-related deterioration.
Run test & findings
Reinstate panels, run the unit and record unresolved cooling, leak or control symptoms.

Electrical systems

Safe, dependable power: boards, protective devices, switches and lighting checked, with local faults traced to the cause.

  • Distribution boards
  • Protective devices
  • Switches & sockets
  • Connections & readings
Full maintenance checklist
Distribution boards
Inspect accessible covers, labels and blanking plates for damage, dust, moisture or overheating.
Protective devices
Check breaker condition and trip indicators; functional tests follow the agreed scope and safe access.
Switches & sockets
Check identified switches, sockets and lighting points for damage, heat and operation.
Connections & readings
Inspect accessible terminations under appropriate isolation; take relevant readings where included.
Fault diagnosis
Investigate reported local loss of power, repeated tripping or control faults on covered equipment.
Reinstatement
Refit covers and barriers, check operation and clearly record any circuit that remains isolated.

Plumbing, drainage & water heaters

Water that flows and stays where it should: pipework, fittings, drains and heaters checked, minor blockages cleared.

  • Pipework & valves
  • Taps & sanitary fittings
  • Water heaters
  • Traps & local drains
Full maintenance checklist
Pipework & valves
Inspect visible leaks, corrosion, supports and accessible valves; check operation where appropriate.
Taps & sanitary fittings
Check identified mixers, hoses, flush mechanisms and connections for leakage and function.
Water heaters
Check registered heaters for visible leakage, connection condition and operation.
Traps & local drains
Check flow at identified fixtures, accessible traps and strainers; clear minor local blockages within scope.
Leak & flow checks
After covered work, restore the service carefully and check disturbed joints, flow and drainage.
Recurring defects
Record repeat blockages, concealed-fault symptoms and any further investigation or associated repair needed.

Response & service history

Help between visits, and a written history of everything done to your property.

  • Response within 24 hours
  • 4, 6 or unlimited free emergency call-outs
  • Free labour for covered repairs
  • A written record after every visit
How response works

Response time concerns the initial response to a covered fault, not repair completion. Office hours are Monday to Saturday, 9am to 5pm; outside these hours, technicians are available in the evening for emergencies only.

Available with your plan

Pool, garden and more, on the same contract.

Specialist care scheduled alongside your plan, with one team and one service history.

Villas

Private pool care

Skimming, brushing, vacuuming, water testing and balancing with routine chemicals, plus an equipment check.

From AED 6,495a year · Weekly visitsAbout AED 541 a month

Villas

Garden & irrigation

Mowing, trimming, weeding and feeding, with monthly irrigation checks. Plants and parts at cost.

From AED 6,495a year · Twice-weekly visitsAbout AED 541 a month

Villas

Water tank cleaning

Drain, desludge, scrub and disinfect, with before-and-after photographs.

From AED 1,695a year · Twice a yearAbout AED 141 a month

Apartments & villas

Pest control

Quarterly preventive treatment for cockroaches, ants and common household pests, with a service report each visit.

From AED 1,095a year · QuarterlyAbout AED 91 a month

Apartments & villas

AC coil deep clean

A chemical wash of indoor coils, on top of your plan’s routine AC care. Minimum two units.

From AED 495per unit a year · Once a year

Apartments & villas

AC duct cleaning

Supply and return ducts and grilles, with the scope measured on site.

From AED 595per ducted unit · Once a year

Guide prices include VAT. Each add-on is confirmed by a survey of your pool, garden, tanks or units before it joins your contract.

Inside a visit

Every visit adds to your service history.

Your visit programme is agreed for your property before your plan starts.

  1. Before the work

    Review reported faults, confirm the registered equipment and arrange access and safe isolation where needed.

  2. During the visit

    Inspect and service the covered systems, record findings and confirm any additional work before proceeding.

  3. Before we leave

    Reinstate and test serviced equipment, explain unresolved issues and record the next action.

Illustration of an OMEGA inspector recording a ceiling stain, with a written report beside him

A clear record after the work

What we serviced
Equipment and location, completed tasks, relevant readings and useful defect photographs.
How we left it
Final operating condition, completed checks and anything intentionally isolated or awaiting access.
What happens next
Outstanding faults, parts or approvals needed, recommended follow-up and review of recurring issues.
Compare

What each plan covers

Choose a plan to discuss with OMEGA. The actual property, equipment and agreed contract define the final coverage and visit programme.

Comparewith

Swipe sideways to compare all three plans.

AMC plan comparison
IncludedCoreEssential annual careCore PlusMore emergency call-outsPerformUnlimited covered call-outs
Starting price per year (studio apartment, incl. VAT)AED 1,995AED 2,995
Planned maintenance visits per year24
Free emergency call-outs per year4Unlimited
Response timeWithin 24 hoursWithin 24 hours
Systems coveredAC, electrical and plumbingAC, electrical and plumbing
Service record after every visitIncludedIncluded
Parts and consumablesQuoted separatelyQuoted separately
Labour for covered maintenance and repairsFreeFree
Reports and visit programmeAgreed with OMEGAAgreed with OMEGA
Additional workScope and price agreed before proceedingScope and price agreed before proceeding
Everything covered in all three plans

AC & ventilation · covered equipment

  • Filters and accessible coil surfacesInspection and suitable routine cleaning
  • Condensate tray and accessible drainMinor accessible blockage clearing and drainage check
  • Fans, controls and cooling operationCondition, thermostat response and relevant readings

Electrical · accessible covered systems

  • Distribution board conditionCovers, labels, protective devices and visible deterioration
  • Identified switches, sockets and lightsCondition and functional checks
  • Local fault diagnosis and reinstatementSafe isolation, appropriate checks and operating status

Plumbing & drainage · covered equipment

  • Visible pipework, valves and fittingsLeakage, condition and operation
  • Registered water heatersVisible connections, controls and operation
  • Accessible traps and local drainageFlow checks and minor local blockage clearing

Records & agreed follow-up

  • Equipment and service recordWork completed, relevant readings and useful defect photographs
  • Unresolved or recurring faultsStatus and recommended next action
  • Parts, specialist work and associated repairsScope and price confirmed before additional work

*Coverage, inclusions, exclusions and any additional charges are governed by the signed contract.

Your property

Apartment or villa: what’s in scope.

For an apartment

The starting point is the agreed equipment inside your unit. Shared risers, central cooling plant, common-area systems and utility assets need building-management coordination and their own agreed scope.

For a villa

The equipment register can also identify outdoor AC equipment, dedicated pumps and tank controls. Pools, irrigation, gates, water-tank cleaning and other specialist systems are discussed individually and added where agreed.

Villa AMC prices and add-ons
Plan or pay per visit?

Care that’s planned, not chased.

What changes when your property is on an OMEGA plan.

With an OMEGA plan

  • Planned maintenance on an agreed schedule — not only when something breaks.
  • Response within 24 hours to covered faults.
  • Free emergency call-outs: 4, 6 or unlimited a year.
  • Free labour for covered maintenance and repairs.
  • A written record after every visit.

Paying per visit

  • You arrange each visit when something goes wrong.
  • Each concern starts with an AED 200 inspection, incl. VAT.
  • You pay labour on every repair, quoted separately.
  • No emergency call-out allowance.

Parts and additional work are quoted separately in both cases. AMC or one-off maintenance?

What a plan doesn’t include

  • Parts, specialist work and associated repairs — scope and price confirmed before additional work.
  • Major repairs or renovation are not automatically included in annual care.
  • Response concerns a covered fault, not repair completion.

Office hours Mon–Sat 9am–5pm. Evening technicians for emergencies only.

How it starts

Three steps to your plan.

We confirm your property details before your plan starts, so the price is right from day one.

  1. 1

    Choose your plan

    Pick your property, size and level of support above, then send your request.

  2. 2

    We confirm your property

    OMEGA checks the property, equipment and access with you, usually by WhatsApp.

  3. 3

    Your plan starts

    Scope, price and visit programme are agreed before activation.

Questions, answered.

What’s the difference between Core, Core Plus and Perform?

Core includes 2 planned maintenance visits and 4 free emergency call-outs a year. Core Plus includes 3 planned visits and 6 call-outs. Perform includes 4 planned visits and unlimited free emergency call-outs. All plans respond within 24 hours to a covered fault. Labour is free for covered maintenance and repairs. Parts, additional work and the visit programme are confirmed with OMEGA.

How much does an AMC cost?

Indicative annual prices include VAT: apartment Core starts at AED 1,995 and Core Plus at AED 2,495. Villa Core starts at AED 2,995. Apartment Perform starts at AED 2,995. Extra rooms, terraces, pools and specialist equipment may change the scope.

Can I add specialist care to my plan?

Ask OMEGA to assess the equipment and work required. Additional services are scoped and quoted with your contract.

How is attendance arranged?

All plans respond within 24 hours to a covered fault. Response concerns a covered fault, not repair completion. Office hours are Monday to Saturday, 9am to 5pm; outside these hours, technicians are available in the evening for emergencies only.

Are website prices final?

Indicative prices include VAT. OMEGA confirms the actual property, equipment, access and complete scope before accepting the work. Additional work and price variations are agreed before proceeding.

Do you look after buildings and businesses?

Yes. Building and business care requires a site survey and tailored quotation.

Ask OMEGA a question

Let’s look after your property.

Tell us about your property. We confirm the details and the right plan with you before anything starts.

+971 56 660 5596info@omegacfm.comMon–Sat · 9am–5pm

WhatsApp

How can we help?