Assess the concern
A technician checks the accessible work and explains what is needed.
Tell us what’s wrong. A technician assesses the concern and OMEGA quotes the repair in writing before work.

One assessment brings the concern, access and associated work into the quotation.
A technician checks the accessible work and explains what is needed.
Scope, parts, access repairs and necessary cleaning are assessed together.
The inspection assesses the work so OMEGA can prepare the quotation. Repairs and associated work are quoted separately.
We recommend an inspection before finalising the quotation. Any additional work or price variation is agreed before proceeding. Already on an OMEGA AMC? We check your cover first — no fee is taken at that stage.
Associated work is part of the assessment. For example, a water-heater replacement may also require pipework, access openings or ceiling reinstatement. OMEGA agrees additional work and any price variation before proceeding.
Explore indicative rates, then ask OMEGA to confirm the complete scope.
Quick answers before you decide. Anything else — ask us directly and a real person replies.
Ask OMEGAIndicative prices include VAT. OMEGA confirms the actual property, equipment, access and complete scope before accepting the work. Additional work and price variations are agreed before proceeding.
OMEGA reviews the actual property and your contract before confirming coverage or a charge.
We recommend the AED 200 inspection before finalising the quotation. If OMEGA agrees to proceed from supplied information, minor scope or price variations may be needed and will be agreed before the additional work.
We confirm your property, scope and the next step. Nothing is booked or charged by preparing a request.
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